Turning research into insights and actions

If you are interviewing, running workshops or creating probes – chapter 4 of Service Design: from insight to implementation says it all. Boy, are you guys lucky to be studying just as this book was published – it’s (nearly) everything you’ve been taught in one book – and with your great projects to try it out on!

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About Hazel White

Director, Open Change
This entry was posted in intelligence. Bookmark the permalink.

One Response to Turning research into insights and actions

  1. thank you!!
    That’s really helpful! I will jump right to this chapter!

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